IT systems.
At neware we offer a comprehensive IT systems maintenance service for businesses, aimed at guaranteeing operational continuity, security, and efficiency across the entire technology infrastructure.
We see systems as a strategic part of the business. That’s why we don’t just resolve incidents: we plan, optimise, and evolve the IT infrastructure so it adapts to the company’s growth. Our service includes the global management of:
Physical and virtual servers.
Hypervisors, virtualisation, and traditional workloads under a single operation.
Hybrid infrastructure and cloud.
Microsoft 365, Azure, and Google Workspace integrated with on-prem systems.
User devices.
Laptops, desktops, and professional peripherals from purchase to end of life.
Network devices.
Switches, routers, APs, and firewalls coordinated with the rest of the infrastructure.
Security systems.
EDR, MDM, backup, and monitoring aligned with the cybersecurity policy.
Backup systems.
Local and external copies plus disaster recovery within the continuity plan.
We work with a proactive model, monitoring the technology environment to anticipate problems, reduce risks, and minimise interruptions. Our goal is that technology runs in a stable, secure manner aligned with business goals.
Preventive maintenance and user support.
We perform preventive IT maintenance for businesses with periodic infrastructure reviews to detect vulnerabilities, performance issues, or improvable configurations before they turn into critical incidents.
The technical support service includes:
Immediate remote assistance.
Incident resolution by phone.
On-site interventions when needed.
We have an online ticketing system with:
Direct communication between users and technicians.
Tracking for every incident.
Response-time control.
Action history.
Our technical team works with clear protocols and defined response times, ensuring agile and structured attention. We don’t just solve problems: we analyse the root cause to prevent them from happening again.
Servers and high availability.
We design, deploy, and maintain server infrastructure for businesses, adapted to each organisation’s real needs. We offer services for:
Physical server installation and configuration.
Deployment of virtualised environments (VMware, Hyper-V, or equivalents).
Migrations to hybrid or cloud environments.
Resource consolidation and optimisation.
High availability systems.
Contingency and business continuity plans.
We advise on correct resource sizing to guarantee performance, scalability, and cost efficiency. We work with security, redundancy, and data protection criteria, ensuring the infrastructure is ready for demanding current environments and the company’s future growth.
User devices, peripherals, and multimedia.
We manage the entire lifecycle of corporate IT equipment, from selection to renewal:
Supply of professional laptop and desktop equipment.
Preparation, configuration, and mass deployment.
Integration with domain and corporate systems.
Security policies and access control.
Continuous maintenance and support.
We also deploy technology solutions for collaborative environments and meeting rooms:
Professional videoconferencing systems.
Interactive and touch screens.
Projectors and audiovisual systems.
Technologically equipped training rooms.
We advise independently on vendor and model selection, prioritising reliability, compatibility, and total cost of ownership (TCO) optimisation. Each department gets the right equipment for its real use.
Corporate printing systems.
We offer comprehensive management of printing systems for businesses, with efficient, scalable solutions and cost control:
Supply of professional equipment.
Network installation and configuration.
Preventive and corrective maintenance.
Consumables included.
Remote device monitoring.
We work with vendors like Ricoh and HP to guarantee reliability, print quality, and cost-per-page optimisation. The service reduces incidents, avoids interruptions, and gives you a clear forecast of printing spend, no surprises.
Mobile devices and IoT.
We advise on and manage corporate mobile devices, ensuring their secure integration with the company’s IT infrastructure:
Smartphone and tablet configuration.
MDM (Mobile Device Management) deployment.
Centralised device management.
Security policies and access control.
Data protection and encryption.
We guarantee separation between professional and personal environments, as well as compliance with corporate security policies. We also install and maintain IoT devices integrated into business environments (access control, sensors, smart systems), ensuring their connectivity, network segmentation, and protection against vulnerabilities.
Mobility and connectivity are part of the company’s digital strategy, and our role is to guarantee their secure and efficient operation.
The neware approach to IT systems.
We see systems as a global architecture, not as isolated pieces.
We analyse
Servers.
Cloud.
Security.
User devices.
Business continuity.
We analyse servers, cloud, security, user devices, and business continuity to build coherent, robust, and scalable IT environments.
Want to optimise and control your company’s IT systems?
We can identify
Performance.
Security.
Organisation.
Bottlenecks.
Optimisations.
We run a technical analysis of the current state or design a new architecture, depending on where your business stands.
Let’s talk about your systems.
A first call with no commitment to see the current state of your IT infrastructure and where there’s room for improvement.